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Welcome to Ledger, the industry-leading solution for securely managing your cryptocurrencies. Whether you are new to digital assets or upgrading your security, this guide will help you get started with your Ledger device, understand essential security practices, and begin managing your crypto confidently.
When you receive your Ledger hardware wallet, it comes in tamper-evident packaging to ensure the integrity of your device. Inside the box, you will typically find:
The Ledger hardware wallet (Nano S Plus, Nano X, or Nano S)
A USB cable for device connection
A keychain or lanyard (optional, depending on the model)
Recovery sheets for writing down your recovery phrase
Important: Never use a device if the packaging appears damaged or previously opened. Ledger devices are shipped directly from our facilities, and any tampering could compromise your security.
For the Nano X or Nano S Plus: connect your device to your computer or smartphone using the provided USB cable.
Follow on-screen instructions to turn on the device. You will see a welcome message and options to set up as a new device or restore from recovery phrase.
Step 2: Choose a PIN Code
Your PIN code is a crucial security layer. The Ledger device will ask you to choose a 4–8 digit PIN:
Avoid common sequences like “1234” or “0000.”
Memorize your PIN; it will be required every time you access your device.
If you forget your PIN, you will need your recovery phrase to regain access.
Step 3: Generate Your Recovery Phrase
Your recovery phrase (24 words) is the master key to your crypto assets. Ledger will generate it on-device for maximum security:
Write the words down in order on the provided recovery sheet.
Store your recovery phrase in a secure, offline location.
Never store it digitally (no screenshots, cloud storage, or phone notes).
Ledger staff will never ask for your recovery phrase. Sharing it exposes your assets to theft.
Step 4: Confirm Your Recovery Phrase
To ensure you recorded your phrase correctly, the device will ask you to confirm several words. Only after successful confirmation will your device setup complete.
Ledger Live is Ledger’s official software for managing your crypto portfolio. It is available for Windows, macOS, Linux, iOS, and Android.
Step 1: Download Ledger Live
Go to Lédger.com/Start to download the official Ledger Live software.
Verify that the website URL is correct; phishing sites often mimic Ledger’s interface.
Step 2: Install and Launch
Follow the installation prompts for your device.
Launch Ledger Live and choose “Initialize as new device” or “Restore from recovery phrase” depending on your setup.
Step 3: Update Firmware
Ledger devices frequently receive firmware updates to enhance security. Ledger Live will notify you of available updates:
Connect your device and follow the prompts to update safely.
Never install firmware from unofficial sources.
With Ledger Live, you can add accounts for multiple cryptocurrencies. Ledger supports over 5,000 tokens and coins, including Bitcoin, Ethereum, and major altcoins.
Step 1: Navigate to Accounts
Open Ledger Live, click Accounts, then Add account.
Select the cryptocurrency you want to add and follow on-screen instructions.
Step 2: Synchronize Your Ledger Device
Ledger Live will prompt you to unlock your device and open the corresponding app.
The app confirms the public key for your account without exposing your private keys.
Step 3: Start Managing Funds
Once an account is added, you can receive, send, and manage assets directly from Ledger Live.
Ledger ensures that private keys never leave your device, maintaining maximum security.
To receive funds:
Open Ledger Live and select Receive.
Choose the account you want to receive funds to.
Connect your device and verify the address on-screen.
Share this verified address with the sender.
Important: Always confirm the address on your Ledger device screen, not just on your computer. Malware can alter addresses displayed on your computer.
Sending funds with Ledger Live is simple and secure:
Open Ledger Live and select Send.
Choose the account to send from and enter the recipient address.
Enter the amount to send and review the transaction details.
Confirm the transaction on your Ledger device.
Security Tip: Double-check all addresses and amounts directly on your Ledger device before approving.
Ledger is designed for maximum security, but users play a critical role in protecting their assets. Follow these best practices:
Never share your recovery phrase.
Keep your device firmware updated.
Only download Ledger Live from the official website.
Use a strong, unique PIN code.
Consider storing your recovery phrase in a fireproof or waterproof safe.
Beware of phishing attempts via email, social media, or fake support channels.
Ledger Nano X supports Bluetooth connectivity for mobile management:
Download Ledger Live Mobile from the App Store or Google Play.
Enable Bluetooth on your device and pair it with your Ledger.
All transactions must still be approved on the Ledger device itself.
Ledger Nano S requires a cable connection to mobile devices via OTG adapters.
Ledger devices and Ledger Live offer additional tools for advanced users:
Staking: Some cryptocurrencies allow you to stake assets directly via Ledger Live to earn rewards.
Swap and Exchange: Ledger Live integrates with partners for in-app crypto swaps.
Portfolio Tracking: Track asset performance over time with Ledger Live analytics.
Third-Party Apps: Connect with decentralized apps (dApps) while keeping private keys secure.
Common issues and solutions:
Device not recognized: Ensure your USB cable is fully connected. Try a different port or cable if necessary.
Ledger Live errors: Update both Ledger Live and your device firmware. Restart the app and reconnect.
Forgot PIN: Use your recovery phrase to restore access on a new Ledger device.
Lost recovery phrase: Unfortunately, without your recovery phrase, there is no way to recover your assets. Ledger emphasizes safe storage.
For detailed troubleshooting, visit https://www.ledger.com/support .
Ledger provides official support for device setup and security guidance. Key points:
Support agents will never ask for your 24-word recovery phrase.
Contact Ledger through Ledger.com/support for verified assistance.
Be cautious of phishing attempts posing as Ledger support on social media or messaging platforms.
Start with small amounts when first sending or receiving cryptocurrency.
Familiarize yourself with Ledger Live and device operations before moving larger balances.
Review Ledger’s educational resources for tutorials on staking, dApps, and secure backup strategies.
Keep your recovery phrase offline and separate from your device.
Getting started with Ledger is straightforward, but it requires careful attention to security:
Unbox and verify your Ledger device.
Set a strong PIN and secure your recovery phrase.
Install Ledger Live and update firmware.
Add accounts and securely manage crypto.
Follow best security practices at all times.
By following these steps, you can confidently secure, manage, and grow your cryptocurrency portfolio. Ledger empowers you with complete ownership of your digital assets while maintaining the highest security standards.
For ongoing updates, educational content, and community resources, visit https://www.ledger.com/start